Privacy Policy

At Forcassist, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales forecasting platform.

1. Information We Collect

We collect information that you provide directly to us when you create an account, use our services, or communicate with us. This includes:

Personal Information

Name, email address, phone number, company name, job title, and account credentials when you register for an account.

Data Files

Sales data, product information, and any other data you upload to our platform for forecasting purposes. This data is processed solely to provide our services to you.

Usage Data

Information about how you interact with our services, including IP address, browser type, operating system, pages viewed, time spent on pages, links clicked, and other diagnostic data.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our forecasting services
• Process your data and generate accurate sales forecasts
• Communicate with you about your account, updates, and support requests
• Analyze usage patterns to enhance user experience and platform performance
• Comply with legal obligations and enforce our Terms of Service

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal information and uploaded data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and data at any time by contacting us.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our platform (e.g., cloud hosting, analytics)
• When required by law, legal process, or to protect our rights and safety
• With your explicit consent or at your direction

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access and obtain a copy of your personal data
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information
• Right to object to or restrict certain processing activities
• Right to data portability

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@forcassist.ai.